Shipping policy

Shipping Policy

Effective Date: August 4, 2026

Welcome to WesternVibe. This Shipping Policy explains how orders placed on westernvibe.in are processed, shipped, and delivered. By placing an order with us, you agree to the terms outlined below.

Shipping Coverage

WesternVibe proudly delivers premium clothing, including jackets, shirts, Formula 1 jackets, and other fashion apparel, across India.

At present, we do not offer international shipping.

Order Processing Time

Orders are verified before dispatch.
All confirmed orders are processed and shipped within 1–3 business days.
Orders placed on Sundays or public holidays will be processed on the next working day.

Processing time may increase during festivals, sale events, or unforeseen circumstances.

Estimated Delivery Time

After dispatch, estimated delivery timelines are:

Metro Cities: 2–5 Business Days
Tier 2 & Tier 3 Cities: 3–7 Business Days
Remote Locations: 5–10 Business Days

Delivery timelines are estimates only and may vary depending on your location and courier partner.

Shipping Charges

Shipping charges (if applicable) are displayed during checkout before payment is completed.

WesternVibe may occasionally offer free shipping promotions. Such offers are subject to their respective terms and conditions.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible PIN codes across India.

A ₹200 Cash on Delivery (COD) Handling Charge is applicable on every COD order. This fee covers order verification, cash handling, and additional logistics costs.

The COD charge will be displayed at checkout before you confirm your order.

The ₹200 COD Handling Charge is non-refundable, except where required by applicable law or if the order is cancelled by WesternVibe before dispatch.

WesternVibe reserves the right to decline COD service for certain PIN codes, high-value orders, or orders that fail verification.

Order Tracking

Once your order has been dispatched, you will receive shipment tracking details via your registered email address, SMS, or WhatsApp (where available).

Customers are responsible for providing accurate shipping details and contact information.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

Courier partner issues
Weather conditions
Public holidays
Natural disasters
Government restrictions
High order volumes
Other events beyond our reasonable control

WesternVibe is not responsible for delays caused by third-party courier partners.

Incorrect Shipping Address

Customers are solely responsible for providing the correct shipping address and contact details.

If an order is returned because of an incorrect address, unavailable recipient, or refusal to accept delivery, any additional shipping or re-delivery charges shall be borne by the customer.

Damaged, Defective or Incorrect Product

If you receive:

A damaged product,
A defective product, or
A wrong product,

please contact us within 48 hours of delivery.

To process your request, you must provide:

A complete, uninterrupted unboxing video from the sealed package until the product is fully visible.
Clear photographs of the issue.
Your Order ID.

Claims submitted without a valid unboxing video may be rejected.

For complete details, please refer to our Refund & Exchange Policy.

Force Majeure

WesternVibe shall not be liable for delays or failure to deliver caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, transportation disruptions, pandemics, governmental actions, or technical failures.